Customer Service Support

📬 Newsletter Assistance & Support 

Need help with our monthly Life Essential Support Animal Newsletter? Our customer service team is here to assist you with:

📩 Newsletter Sign-Up Issues
Trouble subscribing or not receiving your monthly newsletter? We’ll make sure you’re on the list.

🐾 Support Animal Spotlight Submissions
Want your support animal to be featured in an upcoming issue? We’ll guide you through the spotlight submission process or help with any updates.

✍️ Corrections or Updates to Published Spotlights
Need to change your animal’s photo, story, or name in a spotlight feature? We’re happy to help make it right.

📅 Back Issue Requests
Missed a previous issue? Let us know and we’ll send you a digital copy.

For all newsletter or spotlight support, please fill out the Newsletter Support Request Form and we’ll follow up.

💬 General Customer Service Support

. Whether you placed an order, need help accessing your documents, or have general questions.


📦 Order Status & Delivery Questions
Didn’t receive your documents or need to check the status of your order? We’ll look into it right away.

🪪 Digital ID or Certificate Corrections
Spotted a typo or missing info? Submit a correction request and we’ll fix it promptly.

📆 Registration Renewals & Subscriptions
Need help with renewing or signing up for our monthly registration plan? We’ll walk you through it.

🐶 Support Animal Profile Updates
Need to update your animal’s name, photo, or other registration details? We’ll get it done quickly.

To get started, please fill out our Order Follow-Up & Support Request Form and a team member will follow up.